Why should I choose Fruit&Veg.co.uk?

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We are a family business established almost 100 years in the fruit and vegetable industry and can promise our clients the very best possible produce and service, without compromise. We are an award winning company and work to the highly recognised HACCP standard, the very best in food supply and wholesale.

All of our customer have access to our regular Market Report where our buyer will make produce updates on seasonality, availability, price and quality to help you plan your menu. We are available to all of our customers when they need us, and are more than happy to take registered and prospective clients on tours of all of our facilities at New Covent Garden Market to show you the great variety and quality of fresh produce that we supply. We are normal, friendly people who believe in our product and enjoy building relationships with our customers in order to make their products the very best too.

How do I become a client of Fruit&Veg?

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Once you have applied to become a customer of Fruit&Veg, you will be issued with an account number for all future orders and communication. You can apply to become a client of Fruit&Veg by;

1. Filling out our online Register Page here. You will be e-mailed further document that we require for internal purposes.
2. Call us on 0808 141 2828

How do I place an order with Fruit&Veg.co.uk?

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Once you are an approved customer of Fruit&Veg, you will be issued with a customer account number for all future communications with us. You can then use this account number when placing an order. We offer 5 ways to order for our customers:

1.Answer Phone (up to 2am) 0800 046 3010

You will be asked to state your account number, delivery day and order details

2. Fax (up to 2am) 0800 046 3011

Please fill out our FAX order form and send by 2am for next day delivery.

3.Online (up to 2am) www.fruitandveg.co.uk/

Using your online ordering credentials you can place your order via our online ordering portal.

4.Telephone (9am – 5pm) 0808 141 2828

Our office team are available for orders in the day time. After 5pm Monday - Friday it is imperative that you use our Answer Phone service for any orders.

5.E-Mail Orders (up to 2am) order@fruitandveg.co.uk

Please stae your account number, delivery day and order details with as much detail as possible.

Can I order over the phone?

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Of course. Our customer service department are open from 9am – 5pm to take order by telephone. After this time we ask that you use our other forms of ordering as detailed above.

How often can we have delivery?

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We arrange delivery from Monday to Saturday. We can arrange Sunday delivery on special arrangement.

Where do you deliver?

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We deliver for FREE across London and the South East. Some areas are restricted by order volume, but if you're unsure why no not give us a call and let us know your requirements.

What if I want to make multiple purchases, but to different addresses?

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No problem. But each location will be given an account code that must be used when ordering as this helps our drivers and also our accounts team when it comes to invoicing.

Is this a permanent contract?

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None of our customers are in a contract unless otherwise agreed.

When will we be invoiced?

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You will receive your invoices at the end of every month. Our credit clients receive a 7 day credit facility * subject to credit checks. Other credit terms are available upon request.

As we offer a monthly invoice system, we believe the 7 day credit term to be fair and expect all clients to pay promptly. Failure to do so may result in the deliveries being stopped until the account is settled in full.

What payment types do you accept?

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We accept payment by cheque, BACS and credit card.
Cheques should be made out to Fruit and Veg, Unit 5D Bates Industrial Estate, Harold Wood, Essex, RM3 0HU.
Our BACS details are available by calling 0808 141 2828
Card payments can be made by telephone via our customer services team on 0808 141 2828

How do I get my username and password for the online system?

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Once you have completed your customer application form, you will be issued with a username and password for the online ordering facility.

I've lost my password?!

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Go to the Login Page and select the 'Lost Password' option. A password reminder will be sent to your registered e-mail address immediately and you will then be able to access your member area. In emergency, please contact us by telephone.

Where do you source your produce?

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We have a facility in New Covent Garden Market London where we source the very best possible produce available from all around the world. We also try hard to support British farmers and work closely with local growers. If you are a British farmer / producer and would like us to consider your products for distribution, then please contact us at info@fruitandveg.co.uk.

I'm not happy with my delivery

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We operate a 100% customer satisfaction guarantee. If for whatever reason you are dissatisfied with your fruit, we will be more than happy to offer you an alternative or full refund. Please keep the offending produce so that we can collect it for our quality control officer.